About
Main Common Learnings
of the
University



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  • Training the Trainors: to teach Managers how to effectively teach adults. In the new managerial approaches, Managers must be effective Teachers and Coaches.

  • Total Quality Management: To teach Managers and all employees and partners about the concepts of TQM and Customer Satisfaction understanding.

  • Empowerment: how to empower all employees and to organize self-directed teams and individuals.

  • Quality Problem-Solving Tools.

  • Dole Six Work Values.

  • Statistical Process Control: to understand the performance of a system and how to improve it.

  • Dale Carnegie: to learn how to speak and communicate better.

  • "Kaibigan Workshop": for Dole's Kaibigan Spirit.

  • Creative Meditation: for Self-Mastery and creativity.

  • Six Thinking Hats: to teach team creativity.

  • ISO-9000 and 14000: to learn how to introduce the quality system and to use the system.

  • Baldrige Criteria: to learn how to use the Criteria for self-assessment and improvement.

  • Total Productive Maintenance.

  • In each Company: relevant and pertinent core technologies.



(JPM: update, Sept.19, 1999)


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